Non-Discrimination & Patient Privacy
Call 828.456.7311Non-Discrimination Notice
This facility and its affiliates comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. 本机构及其附属机构不因肤色歧视任何人, race, gender, age, religion, national origin, ethnicity, culture, language, disability, genetic information, gender identity or expression, socioeconomic status, sexual orientation, 退伍军人身份或受适用联邦保护的任何其他基础, state or local law, in admission, treatment, visitation, or participation in our programs, services, and activities or employment.
Our facility and its affiliates:
- 为残障人士提供免费的辅助及服务,方便他们与皇冠app安卓下载安装有效沟通, such as:
- Qualified sign language interpreters
- Written information in other formats (large print, audio, accessible electronic formats, other formats)
- 为母语不是英语的人士提供免费的语言服务,例如:
- Qualified interpreters
- Information written in other languages
如果您需要这些服务,请联系下面列出的道德与合规官(ECO).
If you believe that our facility or its affiliates have failed to provide these services or discriminated in another way on the basis of color, race, gender, age, religion, national origin, ethnicity, culture, language, disability, genetic information, gender identity or expression, socioeconomic status, sexual orientation, 退伍军人身份或受适用联邦保护的任何其他基础, state or local law, you can file a grievance with:
Ethics & 合规官,262 Leroy George Drive, Clyde, NC 28721
Telephone: (828) 456-7311
Email: haywood.eco@lpnt.net
你可以亲自或通过邮寄、传真或电子邮件提出申诉. 如果您需要帮助提出申诉,ECO可以帮助您.
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights, 以电子方式通过民权办公室投诉门户网站提交, available at http://ocrportal.hhs.gov/ocr/portal/lobby.jsf, or by mail or phone at:
U.S. Department of Health and Human Services
200 Independence Avenue, SW
Room 509F, HHH Building
Washington, D.C. 20201
1-800-368-1019, 800-537-7697 (TDD)
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
ATENCIÓN: si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-828-456-7311.
Print/Download: Notice of Privacy Practices | Notice of Privacy Practices - Flyer
This notice describes how medical information about you may be used and disclosed and how you can get access to this information. PLEASE REVIEW THIS INFORMATION CAREFULLY. This notice applies to Haywood Regional Medical Center 还有在这里工作的医生和其他医护人员.
It is our legal duty 保护您信息的隐私和安全. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. 皇冠app安卓下载安装提供此通知是为了解释皇冠app安卓下载安装的隐私惯例. 皇冠app安卓下载安装必须遵守本通知或当前有效通知中所述的责任和隐私惯例. For more information about our privacy practices, to place a complaint or report a concern or conflict, call the number listed below:
Haywood Regional Medical Center – Privacy Officer
(828) 456-7311 – privacy@haymed.org
Or, if you prefer to remain anonymous, 您可以拨打下面列出的免费电话号码,服务人员将匿名处理您的问题.
1-877-508- LIFE (5433)
You also may also send a written complaint to the United States Department of Health and Human Services if you feel we have not properly handled your complaint. 您可以使用上面列出的皇冠体育app为您提供适当的地址或访问 http://www.hhs.gov/ocr/privacy/hipaa/understanding/consumers/noticepp.html. 在任何情况下,你都不会因为投诉而受到报复. 皇冠app安卓下载安装保留随时更改皇冠app安卓下载安装的政策和隐私惯例通知的权利. 皇冠app安卓下载安装是否应该在政策上做出重大改变, we will change this notice and post the new notice. You can also request a copy of our notice at any time.
Additional Rights Under North Carolina Law:
Some North Carolina laws provide you with more protection for specific types of information than federal laws protecting the privacy of your medical information. 皇冠app安卓下载安装尽力遵守(在适用的情况下)这些州法律的所有要求. 例如:如果你有几个特定的传染病之一 diseases including tuberculosis, syphilis, or HIV/AIDS), 有关您疾病的信息将被视为机密, and will not be disclosed without your written permission only in limited circumstances as required by law.
Reference: NC General Statutes 130A-143, 130A-25.
We may use 用于治疗目的的有关您的健康信息, to obtain payment, 或用于医疗保健操作和其他管理目的. We may use your information in treatment situations if we need to send or share your medical record information with professionals who are treating you. For example, 为你治疗受伤的医生会询问另一位医生你的整体健康状况. We can use and share your health information to bill and receive payment from health plans or other entities. 皇冠app安卓下载安装会将您的信息提供给您的健康保险计划,如医疗保险, 医疗补助或其他健康保险计划,这样它会支付你的服务费用. Your information will be used when processing your medical records for completeness and to compare patient data as part of our efforts to continually improve our treatment methods. We may disclose your information to business associates with whom we contract to provide service on your behalf that require the use of your health information. 皇冠app安卓下载安装可以使用和分享你的健康信息来经营皇冠app安卓下载安装的诊所, improve your care and contact you when necessary. We may contact you or disclose certain parts of your health information to our associates or related foundations for fundraising purposes. 您有权选择不接收此类筹款通讯. 皇冠app安卓下载安装可能会与您认定为家庭成员的人分享某些信息, relative, 朋友或其他直接参与照顾你或支付照顾费用的人, 或向您的“非专业护理人员”或指定的个人代表(如果您告诉皇冠app安卓下载安装这些人是谁)发送. If it becomes necessary, we will notify these individuals about your location, general condition or death. We maintain a hospital directory listing the patients currently receiving care in the inpatient acute care setting of our facility. In addition, we may need to disclose medical information about you to an entity assisting in disaster relief efforts so that your family can be notified about your condition, status, and location. 如果您对皇冠app安卓下载安装如何分享您的信息有明确的偏好,请与皇冠app安卓下载安装交谈. 告诉皇冠app安卓下载安装你想让皇冠app安卓下载安装做什么,皇冠app安卓下载安装会按照你的指示去做. If you are not able to tell us your preference, for example, if you are unconscious, 如果皇冠app安卓下载安装认为这符合您的最佳利益,皇冠app安卓下载安装也可能会分享您的信息. We may also share your information when needed to lessen a serious and imminent threat to health or safety.
We will never share your information unless you give us written permission in these cases: for marketing purposes or the sale of your information.
Under certain circumstances,皇冠app安卓下载安装可能会被要求在未经您明确授权的情况下披露您的健康信息. 这些披露的例子有:州和联邦法律要求报告虐待案件, neglect, or other reasons requiring law enforcement; for public health activities; to health oversight agencies; for judicial and administrative proceedings; for death and funeral arrangements; for organ donation; for special government functions including military and veteran requests and to prevent serious threats to health or public safety such as preventing disease, helping with product recalls, and reporting adverse reactions to medications. We may also contact you after your current visit for future appointment reminders or to provide you with information regarding treatment alternatives or other health-related services that may be of benefit to you. 除上述原因外的任何其他披露,皇冠app安卓下载安装将获得您的书面授权. Remember, if you do authorize us to release your information, 您以后总是有权撤销该授权. 除非皇冠app安卓下载安装已经采取了行动,否则皇冠app安卓下载安装将很乐意履行这一要求.
As a patient,您有权决定如何使用和披露您的信息. These rights include access to your health information. 在大多数情况下,您有权查看或接收您的健康信息的副本. This may take up to 30 days to prepare, 而且复印可能会有准备费用. You can ask for an accounting of disclosures. 以下是皇冠app安卓下载安装出于治疗以外的原因披露您的信息的实例列表, payment, and operations that you have not specifically authorized but that we are required to do by law (see section on how your information may be used and disclosed). We can provide you one list per year without charge; all additional requests in the same year will be subject to a nominal charge. 如果您认为皇冠app安卓下载安装掌握的有关您的信息不正确或缺少重要信息, 您有权要求皇冠app安卓下载安装修改或更正您的纸质或电子病历. There may be some reasons that we cannot honor your request for which you submit a statement of disagreement. You can also request that your health information is communicated to you at an alternate location or address that is different from the one we received when you were registered. If you pay for your service in full up front, 你可以要求皇冠app安卓下载安装不要透露你在健康计划中的治疗信息. Finally, you can request in writing that we not use or disclose your information for any reasons described in this notice except to persons involved in your care, or when required by law or in emergency situations. We are not legally required to accept such a request, but we will try to honor any reasonable requests.
Lastly, a note about health information exchanges: we may provide your health information to a health information exchange (HIE) and patient portals called My HealthPoint and/or Athena in which we participate. An HIE is a health information database where other healthcare providers caring for you can access your medical information from wherever they are if they are members of the HIE. These providers may include your doctors, nursing facilities, 家庭健康机构或其他在皇冠app安卓下载安装医院或诊所之外照顾您的提供者. 例如,你可能正在旅行,在这个州的另一个地区发生了事故. 如果治疗你的医生是皇冠app安卓下载安装参加的HIE的成员, 他或她可以访问其他提供者提供的关于您的信息. Accessing this additional information can help your doctors provide you with well-informed care quickly because he or she will have learned about your medical history, allergies or prescriptions from the HIE. The patient portal ”My Healthpoint” and/or "Athena" is a mechanism by which you can access your health information online after your care and treatment. If you do not want your medical information to be placed in the patient portal and shared with HIE- member healthcare professionals, you can opt out by submitting the opt out form. 选择退出需要5个工作日才能生效. Note that if you opt out, 提供者可能没有关于您的最新信息,这可能会影响您的护理. 您总是可以在以后的日期通过书面撤销选择退出表格来选择加入.